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    COMTRADE GENERAL INFO

    Current Archive | 1997 Archive | 1996 Archive | 1995 Archive | 1994 Archive

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    This file is filled with individuals' opinions and experiences with the Comtrade computer mail-order company, which sells a wide line of computers and products. The most recent experiences are at the beginning of this file.

    If you have bought from them and have not yet made your contribution to this list, simply fill out this form about your experiences with Comtrade and they will be added to the beginning of this file. Thank you and Good luck!


    General Information Regarding COMTRADE ELECTRONICS:

    Information from July, 1993. Call the BBB for the most recent information on COMTRADE (located in City of Industry, CA, USA). COMTRADE is actually Comtrade Electronics U S A, Inc. and is owned by Mr. Christopher Luke. BBB File Number: 48505. City of Industry's area code is 818.

    Date - Mon, 12 Feb 1996 From - JGShep@aol.com

    I just received a copy of the BBB report on Comtrade. I've retyped it for inclusion in the Comtrade file if you so desire. [Thank you! - Ed.]

    Date This Report Issued: 02/08/96
    
    Comtrade Electronics U.S.A., Inc.                       (818) 961-6688 
    1215 Bixby Drive
    City of Industry, CA   91745
    
    General Information:
    ==============
    Business Start Date: 01/01/86
    File Open Date:         09/19/89
    Last Report Date:      02/07/96
    Principal Contact:      Mr. Christopher Luke - Owner
    
    Nature of Business:
    ==============
    This company's business is computer systems and supplies via mail order.
    
                                                 (Body of Report)
    
    We rate this company as having an unsatisfactory business performance record.
    Numerous complaints allege dissatisfaction with product quality, failure to
    provide promised technical support, and difficulty obtaining refunds.  The
    company responded to some complaints by offering explanations, or offering
    repair or technical support.  A number of customers were not satisfied with
    the company's response.  The company failed to respond to numerous others.
    
    Making major purchases by mail order may be risky since products and services
    may not live up advertised claims.  If you are not satisfied with your
    purchase, or the product is defective and not as represented in the company's
    advertising, you may be required to ship the computer back to the seller or
    manufacturer for repair or replacement.  This may be costly both in terms of
    money and the time lost while you are without your computer.  
    
    The Better Business Bureau does not endorse, recommend or disapprove of any
    company, product or service.
    
    Additional Telephone Numbers:
    ======================
    (800) 969-2123     (818) 330-1829     (818) 369-1479     (800) 899-4508
    
    Additional Trade Names:
    =================
    Computel
                                                                    Comtrade
    Comtrade Computer Hardware
    
    Additional Addresses:
    ===============
    15314 East Valley Blvd.
    City of Industry, CA   91746
    
    *****
    I obtained the above report from
    The Better Business Bureau
    P.O. Box 970
    Colton, CA   92324
    (909) 825-7280
    (714) 527-0680
    

    Copyright 1993-1998 John M. Grohol. All rights reserved.